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Ghosts in the machine? [Oct. 31st, 2010|08:06 pm]
I don't know what's up. I've been having routing issues all day to our server and now the site is down and our hosts servers are down too. I'm guessing it's related to the routing issue I was seeing earlier.

Anyway, I've haven't been able to contact them yet, so I have no status to report.

edit - from our hosts status page:
We’ve had some router issues this evening at our 56 Marietta Atlanta data center. We are working with technical support to put a fix in place to get us back on to the network. We apologize for the inconvenience. We’ll update again shortly.

UPDATE 12:01 AM: We are still working with vendor support on a solution.

TTD down [Dec. 16th, 2009|08:32 am]
Sorry guys, I forgot to post here..... TTD is down (and has been for a few hours). I've got a couple of support tickets into the host, but for some reason they aren't responding. So, next option - the phone!

(Also, I grabbed a twitter account for TTD also - http://www.twitter.com/thetradersden

update (9:26am PST): They are working on it. For some reason our webserver doesn't want to come back to work for us.

update (9:29am PST): She's back up!
Link9 comments

Site is down [Dec. 8th, 2009|02:25 pm]
TTD is down because something has happened upstream as our host is down also. I don't have any word on when it will be back up.
Link3 comments

We are down at the moment [Aug. 18th, 2009|08:07 pm]
We were working on the server and made a wrong turn. Hopefully we can get this straightened out.
Link1 comment

TTD is down [Jul. 19th, 2009|08:59 am]
I'm not sure *exactly* what the problem is, but I'm working on it. Problem is, I'm away from home and dealing with the servers via dialup (ugh!). So, just be a bit patient.

edit (an hour later): We rebooted the server and are running a file system check on it. I'm not sure how long that will take - it depends on what it finds.
Link2 comments

We got our domains back! [May. 5th, 2009|01:10 pm]
Boy, I don't want to have to go through all this again. I think I want to throw my phone out at this point and not talk on it for a few weeks! I've got the dns servers pointed correctly now and so the dns should be propagating and you should be able to access the site at www.thetradersden.org in 12-24 hours. :)

Temporary home [Apr. 15th, 2009|04:09 pm]
Our host is allowing us to use their nameservers temporarily for one of our other domains that wasn't stolen. So, point your browsers to http://www.tradersden.org/forums/ and you will see the site up and running.

I'll repeat that the servers were never compromised. The hackers never got to our database. All they did was tranfer our domains thetradersden.org and thetradersden.com away from my godaddy account in order to try to blackmail me for money to get them returned.
Link20 comments

Another day dealing with godaddy [Apr. 15th, 2009|08:47 am]
It's amazing... it took the guy just a couple of hours to steal the domains and it's taking me several hours to get them back! I've sent all the necessary paperwork into godaddy (all done yesterday morning) and yet all I've heard back from them is that they've received it all.

I have a couple of other domains for the site that this asshat didn't steal. The host offered to set one of them up for the site, but I said no since I thought this would get resolved quickly and because I knew there would be tracker problems if I used another domain. However, I am now considering this if I am getting no closer to getting this resolved today.

While you guys are sitting around wondering what to do (lol), may I suggest you change your passwords! Use this site to generate a nice one - http://www.pctools.com/guides/password/ - and then spend the day trying to memorize them. My mind is a jumbled mess right now trying to remember which strange password goes to which account. Oh, and don't use just one email for all your different accounts cuz then it is all right there for the hacker!

I miss you guys and miss TTD, but we will be back!

edit: I did get some good news yesterday. U2 tickets for Las Vegas went on sale (pre-sale) yesterday and I took time out from dealing with this mess and I managed to snag four fourth row seats for the family. :)
Link30 comments

Our domains were stolen [Apr. 14th, 2009|08:32 am]
Someone hacked into my godaddy account last night and stole our ttd domains. They also tried to change the passwords on our server but our host was on the ball and realized it wasn't me and refused. So, the servers were not hacked. However, I am now dealing with godaddy to get our domains back.

Edit: Just to give you a laugh.... he's been contacting me and wants to sell the domains back to me for $2500! Hahahaha! No thank you!
Link220 comments

Network is down [Mar. 16th, 2009|01:40 pm]
It isn't just TTD that is down, but the whole network is down. Hopefully the host gets this resolved soon.
Link2 comments

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